This website www.mitra.ai (the “Website”) is published by Pensieve Technologies Private Limited (the “Company”), (Company No.282572, registered in India, with its registered office at Mumbai.)
The Company is committed to respecting your privacy and we recognise your need to know that your personal information is being properly processed and held.
You may browse the Website without providing any personal information, to view the information that is provided without subscription. The information we collect on an aggregate basis, as you browse the Website, is not used to identify you in any way. If you want to interact with us via the Website or if you wish to register to use certain parts of the Website, we may ask you to provide us with some personal information. Such personal information may include details about you (your name, date of birth, e-mail ID, phone number and address etc.), which we can use to provide you with information or services you have requested or send you information about our products and services.
Where we offer you the ability (and you wish) to purchase our products or services through our Website, you may need to provide us with information so that we can complete the transaction (including your credit card details).
Information provided by users of the Website and usage statistics, logfiles etc. may be used to:
If you purchase a product from the Website you may provide us with your credit card details. These details will only be used to process your purchase. We will not disclose your credit card details to any third parties for marketing purposes under any circumstances.
You may opt out of receiving information or advertisements from us by contacting us (details in Section 14 below).
At any time you may ask us to:
If you have any questions or comments, you may reach us through one of the methods given in Section 14 below.
We are committed to working with you to resolve, quickly and fairly any complaints you may have about privacy and security of your information. If you have any questions or comments please contact us through one of the methods given in Section 14 below.
The Website has security measures in place to protect the loss, misuse and alteration of the information under our control. In addition to this we have security measures in place to protect our customer database and access to this is restricted internally.
For access or correction of your information, or for any complaints, you may reach the designated grievance officer, Mr. Gaurav Srivastava, whose contact details are as below:
Grievance Officer: Mr. Gaurav Srivastava
Address: f-27,Shagun Arcade, Film City Road, Near Dindoshi Bus Depot, Goregaon East, Mumbai
City, Maharashtra, India -400063